Thursday, 10 June 2010

I'm not talking to you anymore

From: easyJet Customer Experience Team [mailto:easyjet@maileu.custhelp.com]
Sent: 10 June 2010 18:15
To: elaine.marks1@btinternet.com
Subject: Enough [Incident: 100531-001804]


Recently you requested personal assistance from our on-line support centre.

Subject

Enough

Discussion Thread

Response (Michael Pelligrini)

10/06/2010 05.15 PM

Dear Mr Marks,

Thank you for contacting us.

After carefully reviewing your case i can see that you have been rigthfully declined this refund as you were not connected to this booking and we cannot disclose much more due to DPA.

I do hope I have been able to answer your question fully. To update your query please reply to this email and we will be happy to assist you further.

Yours sincerely

Michael Pelligrini
Customer Service Representative

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