Dear Gagan,
After four months of emailing back and forth I received your recent email today. It seems that your lack of understanding of this simple situation means that my request cannot be resolved by email. I am constantly hearing back from different people who are supposed to be dealing with my case and are simply projecting the image of a company that is employing an army of simpletons. Your last response is utterly unacceptable to me. Please email me the phone number of someone in a position of authority who should be able to clear this matter up in a matter of seconds.
Your repeated 'sincere apologies' are disingenious and starting to rile.
I would appreciate a speedy reponse,
Anton Marks
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